Conferences 2026

Even implementing the most advanced POS systems, analytics, and digital tools does not guarantee operational excellence across a network. This presentation shows why technology does not solve the problem of a “deaf system” – where the lack of alarm signals in monitoring is mistaken for high-quality service. Using examples, the speakers explain where automation meets the human factor and how critical communication gaps arise between headquarters systems and the operational realities of outlets. Participants will leave with a feedback loop diagnostic model that allows them to identify the weakest links in processes before they become points of failure for the entire network – regardless of the technological sophistication of the infrastructure.

The retail situation in Poland is constantly changing. By monitoring all sales channels, CMR will summarize the most important trends that took place in 2025, which store formats grew and which lost significance. We will also look at the most important factors that influenced sales results, as well as the trends in individual product categories. CMR will also present the importance of individual sales channels for the most important product groups.

Are new technologies necessary, or is the retail sector powerless to deal with shoplifting?The problem of theft in retail based on a report from a study conducted in 2025 by the Warsaw School of Economics in cooperation with Checkpoint Systems:Presentation of the actual scale of losses, the most frequently stolen products, and the profile of perpetrators.Presentation of countermeasures to reduce losses.Presentation/reminder of available and already used technologies in retail, such as barcodes, 2D codes, proximity technology, radio technology, and how technologies have evolved.How available technologies are perceived in terms of reducing theft.

Examples of implementations of systems that effectively reduce theft in retail.